What are the default LIVEDGAR automated log off periods?
All users, whether Subscription or Pay-As-You-Go, are automatically logged out of LIVEDGAR after 20 minutes following inactivity in a session.
Are there exceptions to the default LIVEDGAR automated log off periods?
No, whether you close your browser or navigate to other websites from LIVEDGAR, your LIVEDGAR session will remain active for 20 minutes following the last activity.
What user action closes the LIVEDGAR session?
Logging off LIVEDGAR using the End Session button is the only way to exit a LIVEDGAR session.
For LIVEDGAR sessions that are not logged off, what are the billing effects associated with inactivity?
For Pay-As-You-Go customers that experience an automated log off after 20 minutes of inactivity, 20 minutes of session time following the last activity will be charged at the appropriate per minute retail rate effective May 1, 2008. Click to view the LIVEDGAR Rate Schedule.
For Subscription customers that experience an automated log off after 20 minutes of inactivity, if the last registered activity is in a database not included in your firm's agreement, 20 minutes of session time following the last activity will be charged at the appropriate rate effective May 1, 2008. Click to view the LIVEDGAR Rate Schedule.
What actions qualify as an activity?
Clicking on any link within LIVEDGAR, including print functions, is registered with LIVEDGAR as an activity within a session.
