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     STATEMENT OF ONLINE PRIVACY PRACTICES

SCOPE
Your privacy is important to Thomson Reuters Westlaw Business Law Solutions. In this Privacy Statement, you can learn what kind of information we collect, when and how we might use that information, how we protect the information, who has access to it, and what choices you have with respect to your personal information.
This Privacy Statement applies only to information collected online from the users of this website. Unless expressly stated, this Privacy Statement does not apply to any other Thomson Reuters websites and does not apply to information we may collect in any other way, including offline.
Our website may contain links to sites maintained by others. This Privacy Statement does not reflect the privacy practices of those sites and if you have any questions about the privacy practices associated with those sites, please review the privacy statement posted on each site.

Please read this Privacy Statement in its entirety to understand the following:

WHAT PERSONAL INFORMATION DOES THOMSON REUTERS WESTLAW BUSINESS LAW SOLUTIONS COLLECT AND HOW DOES IT USE THAT INFORMATION?
We collect information about our users in three ways: directly from the user, from our Web server logs, and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don't share any of the information you provide with others, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it.

User-Supplied Information: When you register for our services or order products via our site, we ask you to provide some personal information (such as your name, address, phone number, e-mail address, payment card information and/or certain additional categories of information resulting from use of our websites and services, such as research requests). We keep this information in a contact data base for future reference, as needed. We may use certain information you provide to offer you products and services that we believe may be of interest to you. If you don't wish to receive such offers, you may opt out (unsubscribe) as described below.
If you contact us for customer support, we may ask you to provide information about your computer or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.
Some Thomson Reuters Business Law Solutions websites may make chat rooms, forums, message boards, or news groups available to you. Please remember that any information disclosed in these areas is public. You should exercise caution when disclosing personal information in these areas. Don't disclose information in these public forums that might be considered confidential.
Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:
  • your unique Internet protocol address;
  • the name of your unique Internet service provider;
  • the city, state, and country from which you access our website;
  • the kind of browser or computer you use;
  • the number of links you click within the site;
  • the date and time of your visit;
  • the web page from which you arrived to our site;
  • the pages you viewed on the site; and
  • certain searches/queries that you conducted via our website(s).
The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user?s experience.

Cookies: In order to offer and provide a customized and personal service, we may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer's hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won't have to re-enter them each time you visit.
The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie, or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don't accept cookies.

Third Party Services:
We may use services hosted by third parties to assist in providing our services and to help us understand our customers’ use of our products. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors. Please see “Cookies” in the section above for information on how you can control the use of cookies on your computer.
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HOW DOES THOMSON REUTERS WESTLAW BUSINESS LAW SOLUTIONS PROTECT THE PERSONAL INFORMATION THAT IT COLLECTS?
We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. For example, some of our websites are protected with Secure Sockets Layer (SSL) technology. Also, we store the information about you in a data center with restricted access and appropriate monitoring and we use a variety of technical security measures to secure your data. In addition, we use intrusion detection and virus protection software. However, please note that we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
Also, please note that we may store and process your personal information in systems located outside of your home country. However, regardless of where these activities occur, we take appropriate steps to ensure that your information is protected consistent with the principles set forth under this statement.

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WHO HAS ACCESS TO THE INFORMATION?
We will not sell, rent, or lease mailing lists or other customer data to others, and we will not make you personal information available to any unaffiliated parties, except as follows:
  • to agents and/or contractors who may use it on our behalf or in connection with their relationship with us (for example, we may use third parties to help us with promotional campaigns); and
  • as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.
We also rely on some of our affiliates for support of the products and services we offer, and we share some of our back-office functions with other Thomson Reuters companies. Our affiliates are all required to preserve the confidentiality of any personal information they may access.
We will not disclose any information about your usage to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law.

Your access to some of our services and content may be password protected, such as via OnePass. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.

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HOW MAY I CORRECT, AMEND OR DELETE MY PERSONAL INFORMATION AND/OR UPDATE MY PREFERENCES?
You may cancel your registration or update your preferences at any time simply by contacting us at the address below. If you don't want to receive information about our products or services, please update your account preferences (where available), check the appropriate box when registering and/or utilize the unsubscribe mechanism within the communications that you receive from us.
If you have any additional questions or concerns related to this statement and/or our practices, please contact us via the following:
Address: Thomson Reuters Westlaw Business Law Solutions 1100 Thirteenth Street NW, Washington, DC 20005
Phone: 800.669.1154
E-Mail: BusinessLawResearch-info@ThomsonReuters.com

PUBLIC RECORDS PRIVACY STATEMENT
Please review the West Privacy and Public Records Policy Statement to learn about the kinds of public records, including social security numbers and credit data, Thomson Reuters gathers and makes available via certain of its restricted sites. If you have further questions, please send an email message to west.privacypolicy@thomson.com.

PRIVACY STATEMENT CHANGES
If our information practices change in a significant way, we will post the policy changes here. This Privacy Statement was last updated on February 17, 2012.

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